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Car Theft Insurance Claim: Step-by-step Guide

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Losing your car to theft is one of the worst nightmares for a car owner. Not only is it valuable, but most people have emotions attached to their car. In this case, having car insurance can be quite helpful. The compensation can turn a major setback into manageable relief. However, for your car to be protected against theft, you need comprehensive car insurance that covers theft.

This guide will discuss the detailed process of car theft insurance claims. Read on, as it would help you understand every step so you know exactly what to do if such an unfortunate event occurs.

Does Car Insurance Cover Theft?

Car insurance is meant to provide financial protection against unfortunate and inevitable losses. Theft is one of these, and so, a comprehensive car insurance policy covers car theft. Under this insurance policy, the insurance company compensates if the car is stolen. The compensation depends on the IDV (Insured Declared Value). 

You may also purchase the “loss of personal belongings” add-on cover. With this add-on, you get additional coverage for personal belongings inside the car. So, if the car gets stolen along with the listed belongings inside, the entire loss is compensated.

Note: Car theft insurance is typically only covered under comprehensive car insurance and not a third-party insurance policy.

Car Theft Insurance Claim: Process

Raising claims for car theft insurance is easy. Your insurer ensures you don't have to hustle in such times of emotional and financial loss.

Understanding the process of car theft insurance claims helps you stay updated and alert during such incidents. Here are the steps you need to follow if your car gets stolen:

Step 1: File an FIR

The first step is reporting an FIR at the nearest police station. This is because theft is also a legal case, and so, a nearby police station must be informed about the same.

Step 2: Inform Your Insurer

After you have filed an FIR, you should notify your insurance provider about the theft. You may also be required to submit a copy of the FIR. It is best to inform your insurer as soon as possible so that further processes can be done as soon as possible.

Step 3: Raise a Claim

The next step is raising an insurance claim. You may raise a claim by visiting a nearby office of your insurer or by submitting the claim form online.

Step 4: Submit Proofs & Documents

While raising a claim, you will also be required to submit the required documents. It may include identity proof, policy papers, proof of vehicle, etc.

Step 5: Inspection by Insurer

The insurance company will begin its inspection based on your claim. If the car is not found even after inspection, the insurance company compensates the policyholder for the loss.

Step 6: Final Claim Settlement

The final step is claim settlement with compensation for car theft. The amount is decided based on the insured declared value (IDV). The amount will be disbursed into the policyholder's registered bank account.

Enhance your car coverage. Go through the list of various car insurance add-ons.

How is the Car Insurance Theft Claim Settled?

When your car is stolen, car insurance assures financial compensation. The amount paid by the insurer is based on the IDV (Insured Declared Value) of your car. IDV is the maximum amount that insurance companies agree to pay to the car owner if it gets stolen, lost, or sustains damage beyond repair. Typically, the IDV amount is less than the purchase price of the car, and continues to decrease over time, due to depreciation. 

Keep in mind that the IDV is decided between the insurance company and you, the policyholder, at the time of purchasing car insurance. 

Let’s take a look at this example. Ritesh Singh is a 32-year-old businessman in Delhi. Last month, his brand-new car was stolen. Heartbroken, he lodged an FIR and raised an insurance claim. Since his car was less than 6 months old, Ritesh was compensated according to the IDV with a 5% depreciation deduction. 

For instance, if the car’s value was ₹8 lakhs, he would be eligible to receive ₹7.6 lakhs. This is after deducting the 5% depreciation cost.

Note: The depreciation value of motor vehicles keeps increasing with their age. 

To Conclude

Realising your car is stolen can be heartbreaking and stressful. However, having the right car insurance coverage gives your car the much-needed safety net. You get compensation for your vehicle from your insurer in case the car is stolen. While depreciation costs are deducted from the claim amount, having the 'Return to Invoice' add-on can result in receiving the entire invoice amount. 

Over and above this, investing in modern safety tools such as GPS trackers, anti-theft alarms, steering locks, and immobilisers can not only protect your car from theft but can also help you reduce your insurance premium.

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