Motor Claim Process

How to Report a Claim?

Making a claim was never this easy! Whatever trouble you’re facing, we have a solution for it.

Read on to know about our super fast claim processes.

CLAIM FORM

You can click here and check our claim form

CALL ON

1800 220233
1860 500 3333
022 6783 7800

EMAIL US AT

GCIcare@generalicentral.com

VISIT OUR BRANCH

You can check for your nearest branch here

Claim Process Simplified

Simple steps to help you file a claim under your insurance policy.

1 Intimate us online or Call us on 1800 220 233
2 Surveyor will inspect the vehicle.
3 Provide requested documents to surveyor
4 Approved claim amount will be communicated to workshop.
5 Payment will be made directly to GCI convenient workshop.

Document Checklist

Own Damage claims

Copy of the Certificate of Insurance cum Policy Schedule
Claim form
Copy of RC book
Copy of Driving License
Estimate
Final repair invoice and receipt / Satisfaction voucher for cashless payment
Fitness
Permit
Load challan

Theft Claims

Original Policy
Claim form
Original Registration certificate
FIR
Original set of keys
Original Sales invoice & Tax receipt
Intimation to RTO (to inform RTO that the car is stolen and not to transfer)
Transfer papers
Indemnity Bond
Subrogation letter
Final untrace report

Third Party Claims

Claim form duly filled and signed
Copy of the Certificate of Insurance cum Policy Schedule
Copy of Driving License of the driver at the relevant time of accident (with original for verification)
FIR / Police Panchnama
Court Notice / Summons
Copy of Registration Certificate and other vehicular documents (with originals for verification)

1 Intimate us online or Call us on 1800 220 233
2 Surveyor will inspect the vehicle.
3 Provide requested documents to surveyor.
4 Make payment to the workshop directly & submit bills along with payment receipt to surveyor / GCI Branch.
5 GCI makes payment to insured in 7 working days from date of submission of final documents.

Document Checklist

Own Damage claims

Copy of the Certificate of Insurance cum Policy Schedule
Claim form
Copy of RC book
Copy of Driving License
Estimate
Final repair invoice and receipt / Satisfaction voucher for cashless payment
Fitness
Permit
Load challan

Theft Claims

Original Policy
Claim form
Original Registration certificate
FIR
Original set of keys
Original Sales invoice & Tax receipt
Intimation to RTO (to inform RTO that the car is stolen and not to transfer)
Transfer papers
Indemnity Bond
Subrogation letter
Final untrace report

Third Party Claims

Claim form duly filled and signed
Copy of the Certificate of Insurance cum Policy Schedule
Copy of Driving License of the driver at the relevant time of accident (with original for verification)
FIR / Police Panchnama
Court Notice / Summons
Copy of Registration Certificate and other vehicular documents (with originals for verification)

Initiate Quick Claim

Open a Claim

Sr No	Process	Turn around time
1	Appointment of surveyor from receipt of claim intimation	24 hours
2	Surveyor’s report after appointment	15 days
3	Settlement / rejection of claim post receiving surveyor report / last document	7 days

Motor Claim Process

How to Report a Claim?

CLAIM FORM

CALL ON

EMAIL US AT

VISIT OUR BRANCH

Claim Process Simplified

Document Checklist

Own Damage claims

Theft Claims

Third Party Claims

Document Checklist

Own Damage claims

Theft Claims

Third Party Claims

Initiate Quick Claim

We would love to hear from you!

We would love
to hear from you!