How to Report a Claim?

Theft

• Claim form, duly filled in & signed by the Insured
• Inventory of loss
• Repairs bills
• Laboratory Test reports, if required
• Photographs, if taken by the Insured
• Departmental Note about the incident
• FIR & Police Panchanama

A. Ocean Transit:

• Claim Form duly filled in & signed
• Original Policy/ Certificate
• Invoice
• Packing List
• Bill of Lading
• Short Landing Certificate/ Landed But Missing Cargo
• Damage Certificate
• Bill of Entry
• Steamer Survey report
• Copy of Claim Notice
• Lost Overboard Certificate – Issued by the master of the ship for the goods lost by falling in the sea while loading/ unloading (Sling Losses)
• Duty Refund (application for refund of Duty with Custom’s authority, if applicable) Survey Report
• Letter of Subrogation cum special power of attorney (if applicable)
• Banker’s Certificate confirming non-receipt of exports proceeds in India in an approved manner

B. Inland Transit (Rail / Road)

• Claim Form duly filled in & signed
• Original Policy / Certificate / Open delivery Certificate
• Invoice
• Packing List
• Copy of Claim Notice
• Railway Receipt/ Lorry Receipt
• Survey Report
• Letter of Subrogation cum special power of Attorney

Air Transit

• Claim Form duly filled in & signed
• Original Policy/ Certificate
• Invoice
• Packing List
• Airway Bill
• Short Landing Certificate/ Landed But Missing Cargo/ Damage Certificate
• Bill of Entry
• Steamer Survey report
• Copy of Claim Notice
• Duty Refund
• Letter of Subrogation cum special power of Attorney-

Engineering

• The documents listed below are applicable generally across all the Policies under this branch. Extra documents specific to the type of Policy are mentioned separately in the respective sections:
• Copy of the Policy & Endorsements (if any)
• Survey Report
• Claim form duly filled in and signed
• Estimate of loss
• Departmental note regarding the cause and nature of loss along with supporting log books if any
• Repair bills & receipt
• F.I.R if necessary. (In case of malicious act; involvement of TPPI, TPPD)
• Fire Brigade Report( In case of loss due to fire)

A. Machinery Insurance Policy

• As mentioned in the list of suggested documents.

B. MB Loss of Profit Policy

• Claim form duly filled in and signed by the insured
• Books of Accounts
• Business Trends
• Production & sales record
• Details about the savings in standing charges
• Details of Increased cost of working

C. Boiler & Pressure Plant Explosion

• Latest Boiler inspector’s report
• Boiler inspection report on the incident

D. Electronic Equipment Policy

• As mentioned in the List of Suggested Documents. In addition to this copy of A.M.C, if any, on case to case basis.

E. Storage cum Erection Policy (SCE / EAR)

• As mentioned in the List of Suggested Documents. Further additional documents may be called for depending on the nature of the claim.

F. Contractors All Risk Policy

• As mentioned in the List of Suggested Documents. Further additional documents may be called for depending on the nature of the claim.

G. Contractors Plant & Machinery Policy

• As mentioned in the List of Suggested Documents. Further additional documents may be called for depending on the nature of the claim.

Fire

• Claim form, duly filled in & signed by the Insured
• Inventory of loss
• Repairs bills
• Laboratory Test reports, if required
• Photographs, if taken by the Insured
• Departmental Note about the incident
• Fire Brigade Report
• FIR & Police Panchanama